DopEx, our web-based and mobile platform based operational excellence tool, addresses your need of achieving desired operational efficiency at workplace. It enables you to allocate tasks to your co-workers with the timeline, keeps track of whether the tasks are being finished on time and measures performance of each co-worker and the team. This tool can be implemented at customers’ end enabling them to raise tickets against the service provider and measure respective performance score.
Key Features

• Helps in easier inter-team coordination and removes operational barriers
• Ensures visibility of tasks allotted within or outside verticals
• Task progress tracking through raised tickets
• Enables individuals to complete tasks within time
• Service provider score (performance) can be monitored by Customers easily
• Customers can keep track of performance at functional level of service provider

Industry Applications: Operational performance measurement in any industry

LAMP is a wider application of DOpEx offered by Holisol, it is applied at the customer level for effective management of service levels with large accounts.
Key Features

• Manages Large size customers and creates higher level of satisfaction; builds relationship by creating full visibility of ongoing concerns in the business
• Creates provision of timeline and improves efficiency because the issues are bound to be completed within a certain time interval
• Customer’s Feedback feasibility, customers can raise the request related to a specific activity and evaluate the work of service provider
• Work ownership, creates provision of defining the ownership of each task both at external level (customer end) as well as at internal level (inter-teams within your organization).
• Regular Notifications & Updates, Tasks allotted/assigned may prolong time interval – task owners can make regular updates for the work in progress within application.

Industry Applications: All types of industries having company-based customers rather than direct consumers

Holisol’s in-house IT team offers a solution which measures the performance of each co-worker. This tool is developed based on logical metrics which directly quantifies employee performances and enables performance management with complete objectivity.
Key Features

• Quantification of performance goals as a numerical score
• Continuous progress tracking of each project
• Ensures employee satisfaction with performance recognition and awards
• Functional KPIs (Key Performance Index) qualification in the form of easily identifiable and measurable metrics

Industry Applications: Individual performance measurement in any industry